The Ultimate Social Media Solution. Exclusively for Hotels.
What is Revinate?
Revinate is the ultimate social media management service for hotels. Revinate automatically finds all mentions of your hotel and your competition across millions of web pages - review sites, Twitter, blogs, news, photo and video sites. Much more than a time-saving listening platform, Revinate makes it easy to take measurable action by responding to reviews, communicating and marketing via Twitter, improving operations, identifying competitive advantages, building loyalty, and driving incremental bookings. Through an intuitive web-based dashboard, Revinate provides real-time alerts and powerful analytics for your hotel and your competition, showing you how to profit from your online reputation.
Monitor millions of sites to find all mentions of your hotel.
Revinate automatically tracks all of your reviews, from all top hotel review sites. Revinate tracks not only your hotel, but also your competitors. All reviews are presented in an intuitive, unified dashboard available in real-time from any web browser.
Track social media for your hotel - and your competitors.
In addition to your reviews, Revinate automatically monitors every news story, blog post, Twitter update, photo and video from across millions of sites. You define an unlimited number of keywords to search. Track not only your hotel, but also your self-defined competitive set.
Our exclusive "Social Media Scorecard" for Hotels.
Revinate's exclusive Scorecard identifies and measures all key metrics, with intuitive performance tracking against historical and competitive benchmarks. An industry first, our Scorecard brings structure, guidance and analytical insight to the ongoing process of optimizing social media. With Revinate, hotels are now able to harness online reviews and social media as the ultimate measures of guest satisfaction and drivers of demand.
Powerful analytics and reporting, including keyword analysis.
In addition to aggregating every review and social media mention, Revinate provides intuitive, powerful analytics to help you quickly and easily identify the most important information and trends. Quite simply, Revinate is the most powerful online reputation management solution for hotels.
Customized email alerts.
In addition to Revinate's intuitive, unified dashboard, Revinate allows you to easily set up custom alerts so that you'll be notified of new content. Choose to receive daily and/or weekly summaries of all activity, or be notified only when you receive positive, or negative, reviews.
TweetConcierge: Revinate's Twitter client, exclusively for hotels.
We've designed the ultimate Twitter client for hotels, with a number of key advantages over any other client. TweetConcierge is the easiest way for hotels to get started with Twitter, and has a number of advanced features exclusively for hotels. TweetConcierge allows multiple team members to collaborate across multiple Twitter accounts, includes integrated URL-shortening and link tracking, and even allows hotels to track Twitter "Campaigns" and measure click and sales activity generated across multiple promotional tweets! More information on TweetConcierge »
Integrated review response posting.
Much more than a time-saving listening platform, Revinate makes it easy to take measurable action. Our intuitive reports help you monitor your reviews from across multiple review sites, while providing the easiest possible way for your hotel to directly respond to reviews (as allowed by review sites).
Deep Competitive Intelligence
In addition to tracking your hotel, Revinate fully monitors all activity related to your self-defined competitive set. Revinate provides unparalleled insight into your competitors, allowing you to view their guest comments. This intelligence will allow you to track your historical performance versus the competition, identify competitive advantages and disadvantages to improve your marketing and operations, and even grab new, loyal customers who are unsatisfied with other hotels.
Multi-property support for brands and groups of all sizes.
While Revinate is the ideal social media solution for individual properties, our service is also designed for corporate groups of any size. Revinate is proud to have already started serving flags and brands, asset managers, ownership groups and marketing affiliations. With a single login, corporate managers are able to easily manage portfolios of any size.
Unlimited users.
Revinate's powerful features are valuable to virtually every member of a hotel's staff, from the GM and Manager, to the Director of Sales and Marketing and the Director of Revenue, and from front-desk staff to the operations manager. With so many constituencies deriving so much value from the Revinate solution, it only makes sense that Revinate allows each hotel an unlimited number of users.
Specialized for Hotels.
Revinate was designed from the ground exclusively for hotels. Our team has deep experience in the hospitality and technology industries. This focus on the hospitality industry means that we are able to provide the most powerful, intuitive solution possible for hotels.
Additional Features
- - Easy-to-use and intuitive.
- - Innovative, scalable, world-class technology.
- - World-class support.
- - Updates included automatically.
- - Cutting-edge Social Media Strategy and best practices.
- - No "IT Guy" necessary - no installation required.
- - Completely web-based (SaaS) - secure access anywhere, anytime.
- - Additional features constantly added (and some too good to share here).
